Deliverable Length: 3,000 words
You have just been hired as the director of process improvement, a new position, by the VP of Operations for the ABC Manufacturing Company. ABC has been plagued by both internal and external vendor issues; the vendor issues involved repeated late deliveries and poor quality, while internally poor deliveries to customers resulted from both vendor issues, as well as quality and scheduling issues. The CEOs instinct is that the factory could benefit from some wide-reaching process improvements.
The VP of Operations has decided that a far greater focus on vendor quality and internal process improvements must be taken. The VP of Procurement, prior to your coming on board, had already met with the CEOs of ABCs 4 major vendors and alerted them that he expected them to begin turning around their quality performance. About a month prior, he had sent each a letter suggesting several formal overall quality programs that they may embark upon, which included the following:
TQM Juran’s Trilogy Crosby’s program Deming’s program Six Sigma
Company A had written back that it was planning to implement the Juran program but had not yet begun. Company B had written back that it was planning to implement the Crosby program but had not yet begun. Company C had written back that it was planning to implement the Deming program but had not yet begun. Company D had written back that it was planning to implement a TQM program but had not yet begun. Company E had written back that it was planning to implement the Six Sigma program but had not yet begun.
Supply Chain Management The company communicates separately with each vendor; usually when a forecast or production change is made, not every vendor finds out the same day. This leads to confusion, excess inventories, and stock outs. Demand Planning The primary method to establish the master production schedule is to use a forecast that is created prior to the beginning of the year and updated monthly using salesmens inputs. Invariably, the company ends up producing too much of the wrong items (not demanded) and too few of what is in demand (real customer orders). Multistage Inventory To create ABCs final finished product requires a multiple-step supply chain, which looks something like the following: Raw material to vendors factory Vendor processes raw materials to make their parts Those parts are shipped to ABCs factory ABC processes purchased parts through a succession of departments, each one adding more and more vale Finally, all finished components are assembled into a finished product. Currently, every step in this entire supply chain is scheduled, monitored through some kind of MRP system, reported throughout the day, and seems to take an inordinate amount of system updating. Transportation Planning ABC continues to use its own fleet to deliver finished goods all over the country and to have common carriers deliver parts from its vendors, also located all over the country. Process Control, Performance, and Variability ABCs own internal process seem to all of a sudden go in and out of quality specifications; the company always seems to find out too late to avoid massive amounts of scrap, rejected parts, or labor costs to rework parts. Negative and Positive Cash Flow The company goes through frequent swings from positive to negative cash flows as inventory purchases for large lots create negative cash flows, but then using up these materials occur at a slower rate, and with less outgoing, cash flow becomes positive. The CFO really struggles with managing these cash flow swings.
The key characteristics and requirements and the pros and cons of each of the following overarching quality programs. The chart should have columns for an overall 1-sentence description of each program, its pros, and its cons. TQM Juran’s Trilogy Deming Crosby Six Sigma Provide your view on how a formal process improvement program could help at both vendor locations and inside ABCs own factory. Specifically, in the areas of vendor quality and delivery performance, what are the benefits of creating a vendor certification program, and what does it involve? Specifically, in the area of ABCs own internal workings, what opportunities for continuous improvement exist, and what exactly would you do? How do you get ABC itself to adopt a more continuous improvement mentality?
Supply Chain and Quality (I4/5)
Deliverable Length: 3,000 words
Hire your personal Essay Writer TODAY!
Get 20% off on your first two Orders this week.
Why Choose Us?
Frequently Asked Questions
Free Turnitin Report
Will your essay writers follow my paper instructions?
Yes, absolutely! When you make your first sign-up, you get a personal cabinet for your comprehensive experience.
You will be able to provide the instructions or attach files directly to the order.
Additionally, you will be able to chat with your essay writer and discuss any specific details or ask any questions.
How are you going to make sure that my essay is plagiarism-free?
We guarantee the originality of all our papers and have a zero-tolerance policy towards plagiarism.
We can provide you with a free plagiarism report from Turnitin (upon request).
How fast can you write my essay?
The minimum deadline is 3 hours, but if your assignment isn’t complicated, we may be able to adjust to your time-frame needs. Simply give us a deadline, and we’ll get it done.
We also offer discounts depending on the urgency of your assignment. The further your deadline, the lower the price per page will be.
If you write my paper and it has some issues, what should I do?
First of all, we will do our best to ensure that everything goes well.
If something needs to be changed/fixed/amended, we will revise your paper an unlimited number of times, free of charge, until you are satisfied with the results.
We also provide 24/7 support to assist you whenever you need it!
How does your essay writing service process payments?
We are certified by PayPal, Visa, Mastercard, American Express, and Discover. Furthermore, we process all payments a secure gateway, which ensures complete security and privacy of your data when you pay for an essay.
Does your paper writing service have any features?
Sure thing, we do!
When you order essays from our essay writing service, you get the following features for free:
• Plagiarism report
• Personal chat with paper writer
• Unlimited Revisions
• Title Page
• Best writer