Part of the process involves shadowing successful managers. This is followed by two weeks of classroom training at IKEA Business College, where managers are introduced to the philosophies and theories behind IKEA store operations. They get exposed to the big picture, the theory of how the company operates, and what the IKEA vision is all about. Six months after a location opens, managers begin rotating back to Business College for advanced store operations training.
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Case Study Ikea
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